Privacy Policy

1. INFORMATION FOR THE USER

RoboKnot, S.L., as the Data Controller, informs you that, according to Regulation (EU) 2016/679 of April 27 (GDPR) and the Spanish Organic Law 3/2018 of December 5 on Data Protection and Digital Rights Guarantee (LOPDGDD), we will process your data as reflected in this Privacy Policy.

In this Privacy Policy, we describe how we collect your personal data, why we collect it, what we do with it, with whom we share it, how we protect it, and your options regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you accept the measures in this Policy, you agree that we will process your personal data as defined herein.

2. CONTACT INFORMATION

Corporate name: RoboKnot, S.L.
Trade name: RoboKnot
Tax ID: NUMERO CIF
E-mail: info@roboknot.eu

3. KEY PRINCIPLES

We are committed to providing our services with the highest level of quality, which includes processing your data safely and transparently. Our principles are:

Lawfulness: We only collect your personal data for specific, explicit, and legitimate purposes.

Data minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it is collected.

Purpose limitation: We only collect your personal data for the declared purposes and only according to your wishes.

Accuracy: We keep your personal data accurate and up to date.

Data security: We apply technical and organizational measures appropriate to the risks to ensure your data is not damaged, disclosed, accessed without authorization, accidentally or unlawfully destroyed, lost, altered, or subject to any other unlawful processing.

Access and rectification: We provide the means for you to access or rectify your data whenever you consider it necessary.

Retention: We retain your personal data in a lawful and appropriate manner and only for as long as necessary for the purposes for which it was collected.

International transfers: When your data is transferred outside the EU/EEA, it is properly protected.

Third parties: Access and transfer of personal data to third parties are carried out in accordance with applicable laws and with proper contractual safeguards.

Direct marketing and cookies: We comply with applicable legislation on advertising and cookies.

4. COLLECTION AND PROCESSING OF YOUR PERSONAL DATA

The types of data that may be requested and processed include:

Identifying data.

We also automatically collect data regarding your visit to our website as described in the Cookies Policy.

Whenever we request your personal data, we will clearly inform you which personal data we collect and for what purpose. In general, we collect and process your personal data for:

Providing information, services, products, relevant updates, and industry news.

Sending communications.

5. LEGAL BASIS

In accordance with applicable data protection regulations, your personal data may be processed when:

You have given your consent for the processing. You may withdraw your consent at any time.

Required by law.

There is a legitimate interest that is not overridden by your privacy rights—for example, sending commercial information based on your subscription to our newsletter or your status as a client.

Necessary for the performance of a contract or the provision of one of our services.

6. DISCLOSURE OF PERSONAL DATA

Data may be disclosed to companies related to RoboKnot, S.L. for the provision of various services as Data Processors. The company will not make any transfers unless legally required.

7. YOUR RIGHTS

Regarding the collection and processing of your personal data, you may contact us at any time to:

Access your personal data and any other information indicated in Article 15.1 of the GDPR.

Rectify inaccurate or incomplete personal data as per Article 16 of the GDPR.

Delete your personal data in accordance with Article 17 of the GDPR.

Restrict the processing of your personal data in accordance with Article 18 of the GDPR.

Request the portability of your data in accordance with Article 20 of the GDPR.

Object to the processing of your personal data in accordance with Article 21 of the GDPR.

If you have given consent for any specific purpose, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

You can exercise these rights by sending a motivated and documented communication to info@roboknot.eu

You also have the right to lodge a complaint with the competent Supervisory Authority (www.aepd.es
) if you believe the processing does not comply with current regulations.

8. LEGAL INFORMATION

The requirements of this Policy complement, and do not replace, any other requirement under applicable data protection laws, which shall prevail in any case.

This Policy is subject to periodic revisions, and the company may modify it at any time. When this occurs, we will notify you of any changes and request that you read the latest version of our Policy and confirm your acceptance.